Liability

Information provided is for informational purposes only and is not a substitute for professional medical advice. No health claims for these products have been evaluated by the United States Food and Drug Administration (FDA), nor has the FDA approved these products to diagnose, cure, or prevent disease. Since every individual is unique, you may wish to consult with your health care practitioner about the use of our product in your particular situation. Except as expressly stated herein, bio-mat.com expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to bio-mat.com arising from any product sold on the bio-mat.com site shall be the price of the product ordered. In no event shall bio-mat.com, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to any product sold. YOU WAIVE AND COVENANT NOT TO ASSERT ANY CLAIMS OR ALLEGATIONS OF ANY NATURE WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE WEB SITE, INCLUDING, WITHOUT LIMITATION, ALL CLAIMS AND ALLEGATIONS RELATING TO THE ALLEGED INFRINGEMENT OF PROPRIETARY RIGHTS, THE ALLEGED INACCURACY OF SITE CONTENT, OR ALLEGATIONS THAT bio-mat.com HAS OR SHOULD INDEMNIFY, DEFEND, OR HOLD YOU HARMLESS FROM ANY CLAIM OR ALLEGATION ARISING FROM YOUR USE OR OTHER EXPLOITATION OF THE SITE. YOU USE THE bio-mat.com SITE AT YOUR OWN RISK AND NEITHER Bio-Mat NOR ANY PARTIES WHO PROVIDE INFORMATION AND MATERIAL FOR PUBLICATION WITHIN THE SITE CONTENT SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY SORT ARISING FROM YOUR USE OF THE SITE. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. It is your responsibilty to obey any local or state laws governing your use of the site and any products contain herein.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, bio-mat.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. bio-mat.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, bio-mat.com shall immediately issue a credit to your credit card account in the amount of the charge minus any charges from the credit card company for such action only. Our server uses SSL (Secure Sockets Layer) encryption to scramble the transmission between you and bio-mat.com so that anyone attempting to intercept the message will be unable to read it. SSL is the best method currently available to secure your transaction. SSL Certificates are used to authenticate a site and ensure that a secure connection exists between the browser and the server hosting the web site. It also guarantees that you are fully connected to the site provided by the URL.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. bio-mat.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. bio-mat.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders are subject to pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Written Warranty Information:
We warrant to you, the original purchaser, that our products and all their parts and copmponents are free of defects in material or workmanship. "Defects" as used in this warranty, are defined as any imperfections which impair or impede the function and use of the product.
This warranty applies under the conditions of normal use. Richway & Fuji Bio Inc. and Fuji Bio Inc. shall not be liable for any incidental or consequential damages as a direct use of negligence or misuse, use on improper voltage/current, or use contrary to the operation instructions indicated. Disassembly, repair, or alteration, by any person other than those from an authorized service center is strictly prohibited. Any of these incidences will void the warranty.
Our warranty obligation is expressly limited to the repair or replacement of parts and components from the time of purchase through the end of the warranty period stated for that product.
All products purchased from E-Commerce sites (Amazon, eBay, etc) will not be covered under warranty.
To obtain service under this warranty, you must call prior to submitting your product to obtain a return merchandise authorization (RMA) number. This number is required and must be placed in a visible area on the front of the package.
In addition you must also present or send your Richway & Fuji Bio Inc. product with a copy of the original sales slip, your charge or credit card receipt, or other proof of the date of the original retail purchase of the product to Richway & Fuji Bio Inc. and Fuji Bio Inc. at 1314 South King T, Ste #520, Honolulu, HI, 96814.
Any postage, insurance, transportation, or shipping costs incurred in presenting or sending your Richway & Fuji Bio Inc. product for service is your responsibility.
This warranty gives you specific legal rights. You may have other rights which may vary from state to state.
Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions may not apply to you.
The duration of any implied warranty of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the applicable expressed warranty set forth above. In no event shall Richway & Fuji Bio Inc. and Fuji Bio Inc. be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise with respect to this product except as set forth herein.
Limited Lifetime Warranties for: Alka-Life, Amethyst Tourmaline Pillow, Biobelt/Poka Poka Belt, Biomat, Quantum Energy Pad, and Rejuvena 3000sl.

Returns for Refund

Refunds - A return merchandise authorization (RMA) number must be obtained by contacting our office (808-589-2800) or emailing (customerservice@Richway & Fuji Bio Inc.usa.com) us before any returns for refunds or repairs are made. Be sure to have your invoice (RI) number on hand when contacting our office.
REFUND POLICY:

1. 0 to 7 days from date of delivery 100% Refund
2. 8 to 14 days from date of delivery 70% Refund
3. 15 to 30 days from date of delivery 50% Refund
4. 31 days or more days from date of delivery 0% Refund

Richway & Fuji Bio Inc. International, Inc. 100% warranty term is 1 year.
If your product requires service, call the Richway & Fuji Bio Inc. Repair Dept. at 855-338-6410.
To obtain service under this warranty, you must call prior to submitting your product to obtain a return merchandise authorization (RMA) number. Returns must be received by our office within two (2) weeks from the date the RMA was given. This number is required and must be placed in a visible area on the front of the package.
When inquiring about a repair, please provide a detailed description of the problem you are experiencing and provide your RI NUMBER for your purchase. The RI number is the Richway & Fuji Bio Inc. invoice number for your purchase which is obtained at the time you place the order. The following information provides some details of our repair service.
Repair service is available for each product's serviceable life. If we determine that a product is not repairable due to unavailability of functional parts or the serviceable life of the product has expired, we will not be able to service your product. The repair service does not cover any product which is damaged or malfunctioning due to causes beyond our control including, but not limited to, repairs necessitated by operator or owner negligence such as the failure to maintain the product according to the owner's manual instructions, improper installation, accidental damage, damage from abuse, misuse, mold, mildew, bodily fluids and other liquid contact, rust or corrosion, and acts of nature.
If your product requires service, call the Richway Fuji Bio Inc. Repair Dept. toll free at 855-338-6410.
To obtain service under this warranty, you must call prior to submitting your product to obtain a return merchandise authorization (RMA) number. Returns must be received by our office within 30 days from the date the RMA was given. This number is required and must be placed in a visible area on the front of the package.
When inquiring about a repair, please provide a detailed description of the problem you are experiencing and provide your RI NUMBER for your purchase. The RI number is the Richway Fuji Bio Inc. invoice number for your purchase which is obtained at the time you place the order. The following information provides some details of our repair service.

1. Up to 2 months from the date of delivery, Richway Fuji Bio Inc. will pick up the product, repair it and send it back to the customer at no charge.
2. 3 months to 12 months from the date of delivery, the customer is responsible for shipping the product back to Richway, Richway will repair it and send it back to the customer at no charge.
3. Lifetime Replacement Program:
4. 13 months to 24 months from the date of delivery, service charge is 10% of the retail price, the product does not need to be shipped to Richway, a brand new product will be shipped by Richway (shipping fee paid by customer).
5. 25 months to 36 months from the date of delivery, service charge is 20% of the retail price, the product does not need to be shipped to Richway, a brand new product will be shipped by Richway (shipping fee paid by customer).
6. After 3 years from the date of delivery, service charge is 30% of the retail price, the product does not need to be shipped to Richway, a brand new product will be shipped by Richway (shipping fee paid by customer).
7. Only the original buyer of the product can call to get the warranty service.

1. Pack items securely. Do not send the Biomat in the suitcase/carry bag. If stones are leaking from the Biomat for any reason, tape the delivery box well at all openings to prevent stones from leaking out of the package while in transit.
2. IMPORTANT: Write the RMA number on the outside of the package along with return name, address and phone number. Richway will not be responsible for packages that are shipped without an RMA number written outside of the package. These packages may be refused and returned to sender.
3. The package(s) must have a tracking number. UPS or FedEx shipments can be tracked. If sending via the US Postal Service (USPS) requesting delivery confirmation will enable tracking of your item. If sending via USPS, you may insure your item at your discretion, but the insurance receipt cannot be used for tracking. The shipment is considered the customer's property and responsibility until it is received by Richway. The customer is responsible for monitoring and ensuring their shipment is received by Richway. Please keep your tracking number on record to monitor your shipment.
4. Ship the item postage paid to: Richway Fuji Bio Inc. International, 1314 South King Street, Suite 520, Honolulu, HI 96814, Tel: 808-589-2800
5. For International order, ship the item postage paid to: R&L Co., Ltd., 11F, Ace Gwangmyeong Tower B, 108 Haan-Ro, Gwangmyeong-Si, Gyenggi-Do, Korea 14319 Tel: 02-6112-7711

1. Upon completion of the repair, Richway Fuji Bio Inc. will get in contact with the customer for payment information and return address confirmation.
2. If you would like to pay by check, you may enclose a check payable to Richway Fuji Bio Inc. & Fuji Bio Inc. with your repair.

Service time: Estimated 14 days after Lifetime Care Program form and payment has been received.

Parts covered: Electronic components, heating element, top cover replacement, pillow (stone) wrap replacement and carry case (carry case within 1st year only) CONTROLLER - Free repair under warranty. Out of warranty - Free repair if it is repairable when the customer sends the controller to Richway. If it is not repairable, 50% of the then current Controller retail price for a replacement.
BIOMAT ACCESSORIES - COTTON PAD, QUANTUM ENERGY PADS, AND ASSEMBLY PARTS, OTHER RELATED PRODUCTS - CUSHIONS, PILLOWS, GERMANIUM PADS, AND ALL HEALTH PRODUCTS ARE NOT ELIGIBLE FOR REPAIR.

Affiliates: You can sign up as an affiliate through the store link named Affiliate at the bottom set of links on the store page. Once signed up you can log in as an Affiliate where you can find the link to add to your website/social media/etc. I pay 10% commission based on retail price (not including any shipping fees) when a sale is completed through your preffered payment method which you select when signing up. If you wish to change that please let me know, you can also change it in your Affiliate settings on the website. Please email me at sales@bio-mat.com once you sign up as an Affiliate, or to ask any questions. I like to make contact with each and every affiliate so I can help you maximize your sales.
Please note that this does not set you up as an Independent Distributor with Richway. If you would like to be an Independent Distributor with Richway please go here: Be a Distributor.

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*Legal Disclaimer. Information provided is for informational purposes only and is not a substitute for professional medical advice. The Richway Fuji Bio Inc. Amethyst Bio-Mat is not a device to cure cancer or any other disease. The Richway Fuji Bio Inc. Amethyst Bio-Mat also does not make any claim for any medical benefits and does not make any claim to cure any disease or medical condition. The Richway Fuji Bio Inc. Amethyst Bio-Mat does not make any claim for any diagnosis or treatment and only claims the statements in the Medical Device of the FDA's regulation. Specific medical advice should be obtained from a licensed health care practitioner. Any information and personal testimonies about the Biomat does not reflect the Richway Fuji Bio Inc. Amethyst Bio-Mat's claim. These claims/statements have not been tested and/or proven with the Richway Fuji Bio Inc. Amethyst Bio-Mat.
Bibliography: Dr. Sang Whang 'Reverse Aging', MD., Ted Rozema 'Chelaton Therapy', and Dr. Fred Soyka with Alan Edmonds 'The Ion Effect'. Information on this site has been complied by presenting material (taken out of context) from the research study of the records of doctors: Dr. Hatashita Toshiuki, Dr. Takada Maku, Dr. Hirohuchi Mitchio, and Dr. Ota Nobuoi of Toho University Hospital Japan. These research records were developed over a 40 year period of time.